Director of Counseling Services
Oneonta, NY
Full Time
Student Experience
Mid Level
Date: January 22, 2025
Title: Director of Counseling Services
Description: The Director of Counseling Services is responsible for the overall operation of Counseling Services. This includes conducting administrative tasks, psychotherapy, crisis management, support for the peer counseling program, supervision of professional staff and referral to community agencies. This is a full-time, 10 ½ month position.
Responsibilities
All personal information given by a student in counseling with the Director or given by a student or other staff counselor and relayed to the Director will be considered strictly confidential and not shared with the student’s family or others with the student’s prior written consent in compliance with state and federal law. Exceptions to this principle would include situations in which the student is perceived to be a danger to himself/herself or to others. In such cases, information is shared on a need-to-know basis with the Vice President for Student Affairs, other college staff and the family in order formulate a prompt and safe treatment plan or emergency response.
Special Circumstances
The nature of the position occasionally presents volatile situations which require an attention to details as well as an adherence to the Counselor’s Code of Ethics. An ability to stay calm under pressure is essential while managing volatile people and situations, including those with life-threatening potential. This position is occasionally “on call” during agreed upon times and days in cooperation with other Counseling Center staff while classes are in session and the individual must be willing to with little or no notice respond to high stress level crisis situations.
The College strongly recommends that all employees are fully vaccinated against COVID-19 (full course of primary vaccination plus at least one dose of a booster).
Salary range: $65,000 - $70,000
An independent, residential liberal arts college enrolling approximately 1,200 full-time undergraduates, Hartwick embraces the teacher-scholar model, with teaching excellence as the first priority, and seeks to recruit, retain and promote a diverse workforce. The College features a Liberal Arts in Practice general education curriculum and aspires to “be the best at melding liberal arts education with experiential learning.”
Hartwick operates as a community of learners where there is a very real sense of belonging and connection. By joining Hartwick, you become part of a group of people who work together, share in our successes, and a celebrate our accomplishments. All positions at Hartwick contribute to the education and development of students with the opportunity to see the impact on future leaders—what you do at Hartwick really matters.
Our beautiful 425-acre campus is located in the scenic Susquehanna River valley in Oneonta, New York—a charming town near the northern foothills of the Catskill Mountains. Hartwick offers health benefits to domestic partners of employees, flexible scheduling, opportunities to engage in athletic and cultural events (concerts, exhibits, and lectures) and tuition benefits for eligible employees and their dependents.
Hartwick College prohibits discrimination on the basis of sexual orientation/preference and gender identity/expression and is an Equal Opportunity Employer, committed to broadening “the understanding, awareness, and appreciation of diversity among all members of the Hartwick community.” Women, minorities, and other underrepresented groups are especially encouraged to apply.
Hartwick College is committed to providing a safe and secure educational and employment environment. Employment at Hartwick College is therefore contingent upon a successful background check on every new employee. Candidates to whom an offer of employment is made will be required to sign a Release of Information Form authorizing the College to conduct a thorough background check.
Hartwick College is committed to a diverse candidate pool, values an inclusive workforce and workplace environment, and wishes to minimize or eliminate the impact of implicit bias during the search and hiring process.
All applicants are asked to submit the following materials with their online applications:
Title: Director of Counseling Services
Description: The Director of Counseling Services is responsible for the overall operation of Counseling Services. This includes conducting administrative tasks, psychotherapy, crisis management, support for the peer counseling program, supervision of professional staff and referral to community agencies. This is a full-time, 10 ½ month position.
Responsibilities
- Provide administrative oversight including budgeting
- Serve on the CARE team at Hartwick College
- Provide emergency on-call crisis management services and coordinate same with other members of the counseling center staff
- Maintain confidential files of students and complete paperwork
- Co-Advise HEART Peer Counselors
- Provide training for Area Coordinators, Resident Assistants, faculty, staff and others as needed
- Supervise all staff in the Counseling Center
- Receive referrals from students, parents, faculty, staff and others
- Refer students and faculty/staff to community agencies as needed
- Review and develop Counseling Center policies and procedures
- Oversee the implementation of BetterMynd, an online counseling service and med provider
- Maintain good customer service standards
- In collaboration with contracted Health Center Director supervise the Administrative Assistant of the Perrella Wellness Center
- Conduct assessment activities to determine effectiveness of services
- Complete periodic reports on services rendered
- Perform other job-related duties as assigned
- Comply with all applicable College, Federal, State, local and associational laws, rules, and regulations
- As a representative of the College, expected to comport oneself in a professional manner at all times, both on and off campus
- Participate in major campus activities, including Welcome Weekend, True Blue Weekend, and Commencement Weekend
- Demonstrated effectiveness in addressing the mental health issues of late adolescents/early adults
- Ability to handle confidential data and other job-related stress
- Excellent written, oral and interpersonal skills are required
- High level of communication across multiple disciplines and age groups
All personal information given by a student in counseling with the Director or given by a student or other staff counselor and relayed to the Director will be considered strictly confidential and not shared with the student’s family or others with the student’s prior written consent in compliance with state and federal law. Exceptions to this principle would include situations in which the student is perceived to be a danger to himself/herself or to others. In such cases, information is shared on a need-to-know basis with the Vice President for Student Affairs, other college staff and the family in order formulate a prompt and safe treatment plan or emergency response.
Special Circumstances
The nature of the position occasionally presents volatile situations which require an attention to details as well as an adherence to the Counselor’s Code of Ethics. An ability to stay calm under pressure is essential while managing volatile people and situations, including those with life-threatening potential. This position is occasionally “on call” during agreed upon times and days in cooperation with other Counseling Center staff while classes are in session and the individual must be willing to with little or no notice respond to high stress level crisis situations.
The College strongly recommends that all employees are fully vaccinated against COVID-19 (full course of primary vaccination plus at least one dose of a booster).
Salary range: $65,000 - $70,000
An independent, residential liberal arts college enrolling approximately 1,200 full-time undergraduates, Hartwick embraces the teacher-scholar model, with teaching excellence as the first priority, and seeks to recruit, retain and promote a diverse workforce. The College features a Liberal Arts in Practice general education curriculum and aspires to “be the best at melding liberal arts education with experiential learning.”
Hartwick operates as a community of learners where there is a very real sense of belonging and connection. By joining Hartwick, you become part of a group of people who work together, share in our successes, and a celebrate our accomplishments. All positions at Hartwick contribute to the education and development of students with the opportunity to see the impact on future leaders—what you do at Hartwick really matters.
Our beautiful 425-acre campus is located in the scenic Susquehanna River valley in Oneonta, New York—a charming town near the northern foothills of the Catskill Mountains. Hartwick offers health benefits to domestic partners of employees, flexible scheduling, opportunities to engage in athletic and cultural events (concerts, exhibits, and lectures) and tuition benefits for eligible employees and their dependents.
Hartwick College prohibits discrimination on the basis of sexual orientation/preference and gender identity/expression and is an Equal Opportunity Employer, committed to broadening “the understanding, awareness, and appreciation of diversity among all members of the Hartwick community.” Women, minorities, and other underrepresented groups are especially encouraged to apply.
Hartwick College is committed to providing a safe and secure educational and employment environment. Employment at Hartwick College is therefore contingent upon a successful background check on every new employee. Candidates to whom an offer of employment is made will be required to sign a Release of Information Form authorizing the College to conduct a thorough background check.
Hartwick College is committed to a diverse candidate pool, values an inclusive workforce and workplace environment, and wishes to minimize or eliminate the impact of implicit bias during the search and hiring process.
All applicants are asked to submit the following materials with their online applications:
- A cover letter;
- A resume;
- A Diversity Statement that addresses how your past and/or potential contributions to diversity will support Hartwick College’s Diversity Statement (https://www.hartwick.edu/campus-life/intercultural-affairs/diversity-at-hartwick/); and
- The names and contact information for three references, with annotation regarding how the reference is related to you and your work (at least one of your references must be from a current and/or previous supervisor).
Apply for this position
Required*